The Behçet’s Patients Support charity, via our Support Coordinators, provide essential non-medical support to Behçet’s patients who attend one of the three Behçet’s Centres of Excellence at either the Royal London Hospital in London, City Hospital in Birmingham or Aintree Hospital in Liverpool.
Feedback from patients is crucial if we are to improve the existing services provided by both the Behçet’s Patients Support Charity and the Centres of Excellence and develop new services to meet the needs of patients attending the centres.
The survey is made up of 14 questions and should only take 10 minutes.
If you’re unable to complete it yourself, please ask a friend or carer to help as we’d like as many responses as possible.
Follow the instructions and either tick boxes or write in the details as instructed.
All feedback is anonymous and will be used solely to gauge how the Behçet’s Centres of Excellence are meeting the non-medical needs of patients with Behçet’s and will be shared with the Medical Leads at each of the Centres and the Directors of the Behçet’s Patients Centres charity on a regular basis.
If you're not happy with an NHS service, you can make a complaint.
The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters. They provide a point of contact for patients, their families and their carers.
Formal complaints about the National Behçet’s Centres of Excellence must be raised using the NHS complaints procedure which can be found below.
In addition you can also highlight your complaint by contacting the Operations Manager at Behçet’s Patients Support, John Mather, by email firstname.lastname@example.org